Effective Date: 18 08 2025
Website: https://www.tonicrooms.com
Company Name: Tonic Rooms

These Terms & Conditions govern your use of the Tonic Rooms website and any services offered through it. By accessing or using this website, you agree to these Terms. Please read them carefully.

Tonic Rooms is based at Sunnyfields Farm, Totton, Hampshire, UK.
Email: Enquiries@tonicrooms.com
Phone: 02382 256709
Registered as a limited company: Company Registration Number: 16598733

• This website is provided for information, bookings, and purchases related to Tonic Rooms.
   
• You agree to use the site for lawful purposes only.
   
• You must not misuse the website (e.g., introduce viruses, attempt to hack, or transmit harmful content).
   

• Menu items, events, and services are subject to availability and may change without prior notice.
   
• Prices listed include VAT (where applicable).
   
• All descriptions are accurate to the best of our knowledge but may vary slightly due to seasonal availability.
   

• Bookings (if applicable) are only confirmed once you receive a written or email confirmation.
   
• We reserve the right to amend or cancel bookings due to unforeseen circumstances, with full notice provided.
   

• Payments are processed securely via our chosen payment provider(s).
   
• We do not store full credit/debit card details.
   

• Event or booking cancellations must be made in accordance with the specific cancellation terms provided at the time of booking.
   
• Refunds are at the discretion of Tonic Rooms and will be processed to the original payment method.
   

• All content on this website, including images, logos, text, and design, is the property of Tonic Rooms or licensed to us.
   
• You may not copy, reproduce, or distribute any content without prior written permission.
   

• We process personal data in accordance with UK GDPR and our [Privacy Policy].
   
• By using this site, you consent to such processing and confirm the accuracy of the data you provide.
   

• This website uses cookies to enhance your browsing experience. For more details, please read our [Cookie Policy].
   

• Tonic Rooms will not be liable for any indirect, incidental, or consequential losses arising from your use of this website or our services.
   
• This does not affect your statutory rights as a consumer.
   

• Our website may contain links to external websites. We are not responsible for the content, policies, or practices of third-party sites.
   

• We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date.
   

• These Terms & Conditions are governed by the laws of England and Wales.
   
• Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
   

Contact Us
If you have any questions regarding these Terms, please contact:
Email: Enquiries@tonicrooms.com
Address: Sunnyfields Farm, Totton, Hampshire, UK

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Website: https://www.tonicrooms.com
Date of Statement: 18 08 2025

Tonic Rooms is committed to ensuring our website is accessible to as many people as possible, regardless of ability or technology. We aim to make your experience on our website positive, inclusive, and user-friendly.

We strive to:

• Make our website content clear, easy to navigate, and understandable.
   
• Ensure text is readable with sufficient contrast.
   
• Use alt text for all meaningful images.
   
• Provide accessible navigation and links that make sense out of context.
   
• Ensure our website works on a range of devices and screen sizes.
   

• Designed our website to be compatible with screen readers and assistive technologies.
   
• Avoided using colours alone to convey information.
   
• Ensured interactive elements are accessible by keyboard.
   
• Added descriptive labels and titles to forms and interactive features.
   

We continually review our website to improve accessibility. If you encounter an issue or find a section difficult to use, please let us know using the contact information below.

If you need information on this website in an alternative format (such as large print, audio recording, or braille), or if you have accessibility concerns, please contact:

Email: Enquiries@tonicrooms.com
Address: Tonic Rooms, Sunnyfields Farm, Totton, Hampshire, UK

If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS):
www.equalityadvisoryservice.com

We are committed to regularly testing and updating our website to improve accessibility and comply with the latest standards (including Web Content Accessibility Guidelines – WCAG 2.1 AA).